About Us
About Arkansas Best FCU
General Info
Arkansas Best Federal Credit Union is a federally chartered, not-for-profit financial institution established in 1960 under the provisions of the Federal Credit Union Act. Located in the heart of Fort Smith, AR, we are owned by our members. Yes, that’s right, as a member at ABFCU, you are also an owner. There’s nothing like owning the institution where you save and borrow money!
We serve the employees of our Select Employer Groups and members of their families. To find out if your employer is one of our Select Employer Groups, give us a call at 479-649-2060. We are governed by a Board of Directors elected from our membership at an annual meeting. The officers are elected from the Board of Directors.
The mission of Arkansas Best Federal Credit Union is to provide exceptional service for our members in support of their financial goals. We strive to do this by returning profits to you in the form of higher dividends on savings, lower rates on loans, lower fees, and many remote services to make it easy to do business with us no matter where you live!
We are so glad you are here. Please take a few moments to look around our website and feel free to contact us with any questions.
Membership
Credit Union membership starts with opening a share savings account with as little as $5. This qualifies you for full access to all of the great options ABFCU has to offer. Whether reaping the benefits of our typically higher interest rates on savings, share certificates, and retirement accounts, paying off that new auto faster than expected because of our low interest rates on loans, or enjoying the ease and freedom of our checking account and Visa Card we know that you will find services to make life a little easier with ABFCU.
Employees, spouses, and family members of our select employer groups (SEGs) are eligible for membership with ABFCU. To find out if your employer is one of our SEGs, please call us at 479-649-2060.
It’s important to know that once you’ve joined the credit union, you are eligible to maintain that membership for life! This means changes in job status such as retirement or changing employers does not impact your ability to take advantage of all of the services offered to our members. Membership is a lifetime benefit, no matter where you live! With access to the Shared Branch, CO-OP ATM, and MoneyPass networks, you never have to worry about not being connected.
Are You Ready to Join?
There are three ways to begin your credit union membership:
Online: We can now accept your membership application online! Apply here
By Mail: Call 479-649-2060 to request a physical membership application be mailed to you. Then simply drop it in the mail with as little as $5 to get your account started. (We can also call you when we receive your application to take payment by debit card over the phone.)
In Person: Stop by our branch at 3501 Old Greenwood Road Suite 1 in Fort Smith, Arkansas. We’d love to meet you!
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Contact Us
In Person: 3501 Old Greenwood Road, Suite 1 | Fort Smith, AR 72903
By Mail: Post Office Box 17020 | Fort Smith, AR 72917-7020
PHONE: (479) 649-2060
FAX: (479) 649-2070
Heaviest call volume tends to be Mondays and Fridays, and from 11:00 a.m. CST to 2:00 p.m. CST daily. We apologize for any wait that you may have while we provide excellent service to each of our call-in members.
Bill Pay Issues
For Bill Pay related issues please call 888-908-7518.
Report Fraud or a Lost/Stolen Credit or Debit Card
If your Visa Credit Card has been lost or stolen or to report fraud, please call us at (479) 649-2060. After business hours, please call (800) 252-0026.
If your Visa Debit Card has been lost or stolen or you notice fraud on your account, please call us at (479) 649-2060. After business hours, please call 800-417-8715.
| Email Addresses - Notice: The email links below are not secure. | |
|---|---|
| comments@abfcu.org | For any general comments or questions about Arkansas Best Federal Credit Union (ABFCU) or this website |
| newaccounts@abfcu.org | To open an ABFCU account |
| lending@abfcu.org | To communicate with our Lending Department |
| memberservices@abfcu.org | For any questions or comments regarding Savings Accounts or other deposit products and services we offer |
| checking@abfcu.org | To gain information regarding ABFCU Checking Accounts and VISA Debit Cards |
| visa@abfcu.org | For questions regarding our VISA Credit Cards |
| iracertificates@abfcu.org | If you have questions about our IRA and Share Certificate programs |
Locations & Hours
3501 Old Greenwood Road, Suite #1
Fort Smith, AR 72903
Phone: (479) 649-2060
Phones and lobby are available 8:00 a.m. – 5:00 p.m. Monday – Friday.
Drive Thru services are available 7:30 a.m. – 5:30 p.m. Monday – Friday.
Other Locations Are Available
We make it easy for you to access your accounts, no matter where you are located with a CO-OP Shared Branching Location. Shared Branching allows you to conduct basic credit union business even when you’re not in Fort Smith.
Shared Branching allows our members to make transactions including:
Deposits
Withdrawals
Loan Payments
Balance Inquiries
Fund Transfers
With access to more than 5,000 locations nationwide, CO-OP Shared Branching makes your hometown credit union one of the most convenient financial institutions in the world.
Co-Op Shared Branch
| Arkansas Best Federal Credit Union will be closed for the following 2024 holidays: | |
|---|---|
| New Year's Day | Monday, January 1 |
| Martin Luther King, Jr. | Monday, January 15 |
| Presidents Day | Monday, February 19 |
| Memorial Day | Monday, May 27 |
| Juneteenth | Wednesday, June 19 |
| Independence Day | Thursday, July 4 |
| Labor Day | Monday, September 2 |
| Columbus Day | Monday, October 14 |
| Veterans Day | Monday, November 11 |
| Thanksgiving Day | Thursday, November 28 |
| Christmas Day | Wednesday, December 25 |
| New Year’s Day | Wednesday, January 1, 2025 |